
Emergencies rarely happen at convenient times, which is why we operate day and night. Our officers and technicians secure broken doors, shattered windows and damaged access points using strong, professional materials that protect your property until permanent repairs are arranged.
Available across Lancaster and the surrounding areas, our 24-hour response gives you reassurance, safety and immediate control over an unpredictable situation.

Boarding up protects your property immediately after a break-in, securing damaged entry points and preventing further risk or unauthorised access.

Fast boarding restores safety after smashed windows or damaged doors, helping you prevent additional harm, disruption or unwanted intruders.

Storms, high winds and flying debris can leave openings exposed. Boarding up shields your property from further weather impact and water damage.

Unexpected damage from vehicles, equipment or everyday accidents can compromise safety. Boarding up gives you instant stability and reliable temporary protection.

Empty buildings often attract trespassers. Boarding up deters unwanted visitors and protects your premises while unoccupied or awaiting repair.

Fire incidents can weaken windows and doors. Boarding up secures unstable areas, helping keep the building safe until restoration work begins.
Our response process is designed to deliver safety and clarity in stressful moments. When you contact us, we gather essential details, dispatch a trained team and secure the area as quickly as possible.
Once on site, we assess the damage, remove hazards and fit high-quality boarding that meets safety standards. Where needed, we liaise with police, insurers and maintenance teams to support you further.
With years of experience in Lancaster, we provide a calm, organised and dependable service that helps restore your confidence.
We respond immediately, sending a trained team to your property with the materials and equipment needed to secure the site without delay.
Our team assesses broken windows, doors and access points, identifies hazards and determines the safest, most effective boarding approach for your situation.
We install strong, secure boarding that meets safety standards, protecting your property from intruders, weather damage and further structural issues.
If required, we liaise with police and insurers, supplying clear documentation to help streamline claims and ensure you get the support you need.
Your Safety Comes First.
If your property has been damaged, do not leave it exposed. Our local team provides rapid boarding-up support day and night. Call now for immediate help and secure your property without delay.
Broken or shattered windows leave your property exposed. Our team arrives quickly to secure the opening, protect the interior and restore immediate safety. We use strong materials designed to withstand damage and deter further intrusion.



We understand the stress that comes with property damage, which is why we offer full support throughout the process.
Our team documents damage for insurance claims, provides clear reports when needed and helps coordinate follow-up repairs.
With strong ties to local trades and repair teams, we ensure you receive reliable ongoing support long after the emergency has been handled.
Clear documentation and guidance that simplify your claim and ensure you get the support you need.
When property damage happens, it is natural to have questions about safety, costs and what to do next. Our FAQs offer clear, practical guidance to help you understand the boarding-up process, your options and the support available. Explore the answers below to feel informed, reassured and fully prepared.
We aim to reach most Lancaster locations very quickly, providing fast protection when windows or doors are damaged. Our team operates 24 hours a day, ensuring you are never left waiting during an emergency.
Once on site, we assess the damage and secure the area immediately.
For guidance on staying safe during property damage incidents, the UK Home Office Crime Prevention Advice website offers helpful tips for homeowners and businesses.
Boarding up is often needed after break-ins, smashed windows, vandalism, weather damage, fire incidents or accidental impact.
Any opening that leaves your building exposed should be secured quickly to prevent further loss. If you are unsure whether your property needs boarding, we can assess the risk on arrival.
The Neighbourhood Watch Network provides additional advice on protecting properties after damage.
Yes, we secure homes, shops, offices, warehouses, student accommodation and vacant properties across Lancaster. Each property requires a different approach, so we tailor materials and methods to fit your building.
Whether you manage a business or a private residence, we provide the same high standard of professional care.
For further guidance on building security, Secured by Design offers useful resources.
We use strong timber and metal boards for durability and protection. These materials are chosen for their ability to withstand weather, prevent intruders and resist further damage.
Our installations are fitted securely and designed to stay in place until repairs can be completed.
The British Standards Institution provides helpful information on safety standards for building materials.
Many insurance policies cover emergency boarding up following break-ins, storms or accidental damage.
We provide documentation, photographs and reports to help support your claim. It is always best to contact your insurer as soon as possible.
Independent guidance on insurance claims can be found on the Financial Ombudsman Service website.
Absolutely. We secure the property immediately and make sure you feel safe again.
Our team can also coordinate with police, assist with reports and advise on future security improvements such as alarms and CCTV.
For valuable advice on dealing with burglary, the Victim Support organisation offers helpful resources and emotional support.
Yes, vacant and unoccupied properties are often targeted by vandals or trespassers. Our boarding up service prevents unauthorised access and protects against ongoing damage.
We also offer regular security patrols for longer-term protection.
For broader guidance on securing empty properties, Historic England provides resources at www.historicengland.org.uk.
Once your building is secure, we guide you on permanent repairs, insurance steps and any follow-up security measures you may need.
If required, we can connect you with trusted local repair teams.
For safety guidance on returning to a damaged property, the Royal Society for the Prevention of Accidents at www.rospa.com offers useful advice.
This privacy policy sets out how Castlegate Security Services uses and protects any information that you give Castlegate Security Services when you use this website.
Castlegate Security Services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Castlegate Security Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 02/09/2025.
What we collect
We may collect the following information:
What do we do with the information we gather?
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to White Cross Industrial Estate, Unit 1C Waterview, Lancaster LA1 4XS.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
This website and its content are protected by copyright laws. All rights reserved.
The content of this website, including but not limited to text, graphics, images, logos, and software, is the property of Castlegate Security Services or its content suppliers and is protected by the United Kingdom and international copyright laws.
You may not reproduce, distribute, publish, display, modify, create derivative works from, or exploit in any way the content of this website without the prior written consent of Castlegate Security Services.
You may download, print, and store limited copies of the content of this website for your personal, non-commercial use, provided that you do not alter or remove any copyright, trademark, or other proprietary notices.
Any unauthorized use of the content of this website may violate copyright laws, trademark laws, and other laws. Castlegate Security Services reserves the right to take legal action against any unauthorised use of the content of this website.
This website, Castlegate Security Services, uses cookies to improve your browsing experience and to help us understand how users interact with our site. This Cookies Policy explains what cookies are, how we use cookies, and how you can manage your cookie preferences.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How we use cookies
We use cookies for a variety of purposes, including:
Cookies that we use
We use the following types of cookies on our website:
Managing your cookie preferences
Most web browsers allow you to manage your cookie preferences. You can set your browser to accept all cookies, to block certain types of cookies, or to block all cookies. You can also set your browser to alert you when a website tries to set a cookie.
Please note that if you block or delete cookies, some features of our website may not work properly.
For more information about managing your cookie preferences, please refer to the help section of your browser or visit www.aboutcookies.org.
This website is operated by Castlegate Security Services (the “Website”). By using the Website, you agree to be bound by these Terms of Use (the “Terms”). If you do not agree to these Terms, please do not use the Website.
The Website is intended for your personal, non-commercial use. You may not use the Website for any illegal or unauthorized purpose. You may not use the Website in a way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.
The content of the Website, including but not limited to text, graphics, images, logos, and software, is the property of Castlegate Security Services or its content suppliers and is protected by the United Kingdom and international copyright laws. You may not reproduce, distribute, publish, display, modify, create derivative works from, or exploit in any way the content of the Website without the prior written consent of Castlegate Security Services.
The Website is provided on an “as is” and “as available” basis. Castlegate Security Services makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website. Castlegate Security Services will not be liable for any damages of any kind arising from the use of the Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Castlegate Security Services will not be liable for any damages of any kind arising from the use of the Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Castlegate Security Services reserves the right to modify these Terms at any time without notice. Your continued use of the Website after any such modification constitutes your acceptance of the modified Terms.
These Terms and your use of the Website will be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law.
This website (the “Website”) is provided by Castlegate Security Services on an “as is” and “as available” basis. Castlegate Security Services makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website.
Castlegate Security Services will not be liable for any errors or omissions in the content of the Website, or for any actions taken in reliance on the information provided on the Website. Castlegate Security Services will not be liable for any damages of any kind arising from the use of the Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Castlegate Security Services does not warrant that the Website will be available at all times or that the Website or any content will be error-free. Castlegate Security Services reserves the right to modify, suspend, or discontinue the Website or any content at any time without notice.
The content of the Website is provided for general information purposes only and is not intended to be a substitute for professional advice. You should always seek the advice of a qualified professional before making any decisions based on the information contained on the Website.
This website uses cookies to improve your browsing experience and to help us understand how users interact with our site. By continuing to use this website, you consent to the use of cookies. You can find out more about the cookies we use and how to manage them in our Privacy Policy & Cookie Policy.